{"id":5901,"date":"2019-07-24T22:29:15","date_gmt":"2019-07-25T03:29:15","guid":{"rendered":"https:\/\/enlacescorporativos.com\/?p=5901"},"modified":"2019-07-24T22:29:15","modified_gmt":"2019-07-25T03:29:15","slug":"sephora-entrega-productos-caducos-asegura-que-ya-iniciaron-los-reembolsos","status":"publish","type":"post","link":"https:\/\/enlacescorporativos.com\/en\/2019\/07\/24\/sephora-entrega-productos-caducos-asegura-que-ya-iniciaron-los-reembolsos\/","title":{"rendered":"Sephora entrega productos caducos; asegura que ya iniciaron los reembolsos"},"content":{"rendered":"<div><img src='https:\/\/cdn.forbes.com.mx\/2019\/07\/IMG_20190724_221133-e1564024718268.jpg' style='max-width:600px;' \/><\/p>\n<div>\n<p><a rel=\"nofollow\" href=\"https:\/\/www.forbes.com.mx\">Forbes M\u00e9xico<\/a>.<br \/>\n <a rel=\"nofollow\" href=\"https:\/\/www.forbes.com.mx\/sephora-entrega-productos-caducos-asegura-que-ya-iniciaron-los-reembolsos\/\">Sephora entrega productos caducos; asegura que ya iniciaron los reembolsos<\/a><\/p>\n<div><img fetchpriority=\"high\" decoding=\"async\" width=\"1275\" height=\"721\" src=\"https:\/\/cdn.forbes.com.mx\/2019\/07\/IMG_20190724_221133-e1564024718268.jpg\" class=\"attachment-full size-full wp-post-image\" alt=\"\" style=\"margin-bottom: 15px;\" srcset=\"https:\/\/cdn.forbes.com.mx\/2019\/07\/IMG_20190724_221133-e1564024718268.jpg 1275w, https:\/\/cdn.forbes.com.mx\/2019\/07\/IMG_20190724_221133-e1564024718268-300x170.jpg 300w, https:\/\/cdn.forbes.com.mx\/2019\/07\/IMG_20190724_221133-e1564024718268-768x434.jpg 768w, https:\/\/cdn.forbes.com.mx\/2019\/07\/IMG_20190724_221133-e1564024718268-1024x579.jpg 1024w, https:\/\/cdn.forbes.com.mx\/2019\/07\/IMG_20190724_221133-e1564024718268-600x339.jpg 600w, https:\/\/cdn.forbes.com.mx\/2019\/07\/IMG_20190724_221133-e1564024718268-200x113.jpg 200w, https:\/\/cdn.forbes.com.mx\/2019\/07\/IMG_20190724_221133-e1564024718268-320x180.jpg 320w\" sizes=\"(max-width: 1275px) 100vw, 1275px\" data-full-size=\"https:\/\/cdn.forbes.com.mx\/2019\/07\/IMG_20190724_221133-e1564024718268.jpg\" data-caption=\"Foto: Twitter @SephoraMX.\" data-description=\"\" \/><\/div>\n<p dir=\"ltr\">La cadena de cosm\u00e9ticos Sephora confirm\u00f3 que identific\u00f3 la entrega de productos caducos durante la campa\u00f1a de comercio electr\u00f3nico Hot Sale (27 al 31 de mayo de 2019), por lo cual ya est\u00e1 realizando los reembolsos correspondientes.<\/p>\n<p dir=\"ltr\">El martes, usuarios de Twitter se quejaron por presuntamente recibir productos con fecha vencida, utilizando algunos hashtag como #SephoraLadrones.<\/p>\n<p dir=\"ltr\">&#8220;Durante el pasado Hot Sale se identificaron algunas incidencias con la fecha de vencimiento de algunos productos que por un error de log\u00edstica llegaron al consumidor final a trav\u00e9s de nuestra plataforma de comercio electr\u00f3nico https:\/\/ift.tt\/2LGNwhe;, inform\u00f3 la empresa.<\/p>\n<p dir=\"ltr\">Por lo anterior, la compa\u00f1\u00eda perteneciente al conglomerado LVMH, se\u00f1al\u00f3 que desde que se identificaron dichos casos, realiz\u00f3 el reembolso y atendi\u00f3 a los clientes a trav\u00e9s de redes sociales y sus l\u00edneas telef\u00f3nicas.<\/p>\n<p dir=\"ltr\">Hasta este 24 de julio, la empresa de cosm\u00e9ticos ha reembolsado lo correspondiente a 71.2% de las incidencias y el restante ser\u00e1 atendido en los siguientes tres d\u00edas h\u00e1biles.<\/p>\n<p dir=\"ltr\">&#8220;El tiempo en que se reflejar\u00e1 el reembolso para el cliente, depende del m\u00e9todo de pago utilizado en la compra. Lamentamos profundamente lo ocurrido y de no haber cumplido con las expectativas de nuestros clientes. Internamente estamos revisando cada uno de los procesos para garantizar la calidad de la experiencia de compra que merecen nuestros consumidores&#8221;, a\u00f1adi\u00f3 Sephora.<\/p>\n<p><a rel=\"nofollow\" href=\"https:\/\/www.forbes.com.mx\/sephora-entrega-productos-caducos-asegura-que-ya-iniciaron-los-reembolsos\/\">Sephora entrega productos caducos; asegura que ya iniciaron los reembolsos<\/a><br \/>\n<a rel=\"nofollow\" href=\"https:\/\/www.forbes.com.mx\/author\/fernanda-celis\/\">Fernanda Celis<\/a><\/p>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Forbes M\u00e9xico. Sephora entrega productos caducos; asegura que ya iniciaron los reembolsos La cadena de cosm\u00e9ticos Sephora confirm\u00f3 que identific\u00f3 la entrega de productos caducos durante la campa\u00f1a de comercio electr\u00f3nico Hot Sale (27 al 31 de mayo de 2019), por lo cual ya est\u00e1 realizando los reembolsos correspondientes. El martes, usuarios de Twitter se [&hellip;]<\/p>","protected":false},"author":91,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[1],"tags":[],"class_list":["post-5901","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/enlacescorporativos.com\/en\/wp-json\/wp\/v2\/posts\/5901","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/enlacescorporativos.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/enlacescorporativos.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/enlacescorporativos.com\/en\/wp-json\/wp\/v2\/users\/91"}],"replies":[{"embeddable":true,"href":"https:\/\/enlacescorporativos.com\/en\/wp-json\/wp\/v2\/comments?post=5901"}],"version-history":[{"count":0,"href":"https:\/\/enlacescorporativos.com\/en\/wp-json\/wp\/v2\/posts\/5901\/revisions"}],"wp:attachment":[{"href":"https:\/\/enlacescorporativos.com\/en\/wp-json\/wp\/v2\/media?parent=5901"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/enlacescorporativos.com\/en\/wp-json\/wp\/v2\/categories?post=5901"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/enlacescorporativos.com\/en\/wp-json\/wp\/v2\/tags?post=5901"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}