{"id":6625,"date":"2019-08-02T07:52:26","date_gmt":"2019-08-02T12:52:26","guid":{"rendered":"https:\/\/enlacescorporativos.com\/?p=6625"},"modified":"2019-08-02T07:52:26","modified_gmt":"2019-08-02T12:52:26","slug":"interjet-compensara-a-usuarios-afectados-por-cancelacion-de-vuelos","status":"publish","type":"post","link":"https:\/\/enlacescorporativos.com\/en\/2019\/08\/02\/interjet-compensara-a-usuarios-afectados-por-cancelacion-de-vuelos\/","title":{"rendered":"Interjet compensar\u00e1 a usuarios afectados por cancelaci\u00f3n de vuelos"},"content":{"rendered":"<div><img src='https:\/\/cdn.forbes.com.mx\/2018\/01\/interjet_1.jpg' style='max-width:600px;' \/><\/p>\n<div>\n<p><a rel=\"nofollow\" href=\"https:\/\/www.forbes.com.mx\">Forbes M\u00e9xico<\/a>.<br \/>\n <a rel=\"nofollow\" href=\"https:\/\/www.forbes.com.mx\/interjet-compensara-a-usuarios-afectados-por-cancelacion-de-vuelos\/\">Interjet compensar\u00e1 a usuarios afectados por cancelaci\u00f3n de vuelos<\/a><\/p>\n<div><img fetchpriority=\"high\" decoding=\"async\" width=\"1280\" height=\"720\" src=\"https:\/\/cdn.forbes.com.mx\/2018\/01\/interjet_1.jpg\" class=\"attachment-full size-full wp-post-image\" alt=\"Airbus A321neo de Interjet. Foto: Cortes\u00eda.\" style=\"margin-bottom: 15px;\" srcset=\"https:\/\/cdn.forbes.com.mx\/2018\/01\/interjet_1.jpg 1280w, https:\/\/cdn.forbes.com.mx\/2018\/01\/interjet_1-300x169.jpg 300w, https:\/\/cdn.forbes.com.mx\/2018\/01\/interjet_1-768x432.jpg 768w, https:\/\/cdn.forbes.com.mx\/2018\/01\/interjet_1-1024x576.jpg 1024w, https:\/\/cdn.forbes.com.mx\/2018\/01\/interjet_1-640x360.jpg 640w, https:\/\/cdn.forbes.com.mx\/2018\/01\/interjet_1-320x180.jpg 320w\" sizes=\"(max-width: 1280px) 100vw, 1280px\" data-full-size=\"https:\/\/cdn.forbes.com.mx\/2018\/01\/interjet_1.jpg\" data-caption=\"Airbus A321neo de Interjet. Foto: Cortes\u00eda.\" data-description=\"\" \/><\/div>\n<p><strong>Notimex.-<\/strong> Interjet se comprometi\u00f3 a compensar al 100% a los afectados por los problemas ocurridos con 155 vuelos durante tres d\u00edas, inform\u00f3 la Procuradur\u00eda Federal del Consumidor (Profeco).<\/p>\n<p>Ello despu\u00e9s de una reuni\u00f3n sostenida con representantes de la aerol\u00ednea y en presencia de personal de la Direcci\u00f3n General de Aeron\u00e1utica Civil de la Secretar\u00eda de Comunicaciones y Transportes (SCT), luego de las afectaciones a los vuelos del 29 al 31 de julio pasado.<\/p>\n<p>De acuerdo con la informaci\u00f3n reportada por Interjet, la Profeco detall\u00f3 que en esos d\u00edas fueron cancelados 133 vuelos en todas las rutas operadas por la aerol\u00ednea, con 18,247 pasajeros perjudicados, y 22 vuelos sufrieron demoras, con 2,998 usuarios afectados.<\/p>\n<p>En total resultaron 155 vuelos y 21,245 consumidores afectados por la falta de tripulaci\u00f3n suficiente para operar, de acuerdo con lo se\u00f1alado por esa empresa, expuso en un comunicado.<\/p>\n<p>Interjet se comprometi\u00f3 a contratar a 63 pilotos y los sobrecargos necesarios para garantizar el servicio, apunt\u00f3 la dependencia a cargo de Ricardo Sheffield Padilla.<\/p>\n<p>Explic\u00f3 que los pasajeros deber\u00e1n escribir un correo electr\u00f3nico a indemnizaciones@interjet.com.mx o comunicarse al tel\u00e9fonos 11 02 55 11 o 01 800 322 5050 para tener la atenci\u00f3n necesaria respecto a la compensaci\u00f3n.<\/p>\n<p>Tambi\u00e9n se comprometi\u00f3 a eficientar sus canales de atenci\u00f3n a clientes e instalar una mesa de trabajo con la Direcci\u00f3n General de Aeron\u00e1utica Civil, a fin de revisar su proceso de planeaci\u00f3n operacional a fin de que, en futuras cancelaciones y demoras, informe a los pasajeros con la anticipaci\u00f3n suficiente para evitarles perjuicios adicionales.<\/p>\n<p>En lo que va de 2019 se ha recibido 858 quejas en contra de Interjet y realizado 997 conciliaciones inmediatas, lo que permiti\u00f3 recuperar 6.5 millones de pesos en favor de la poblaci\u00f3n consumidora, a\u00f1adi\u00f3 Profeco.<\/p>\n<p>En tanto, la aerol\u00ednea inform\u00f3 esta tarde que se han empezado a normalizar sus operaciones despu\u00e9s de las demoras y cancelaciones registradas durante esos d\u00edas.<\/p>\n<p><a rel=\"nofollow\" href=\"https:\/\/www.forbes.com.mx\/interjet-compensara-a-usuarios-afectados-por-cancelacion-de-vuelos\/\">Interjet compensar\u00e1 a usuarios afectados por cancelaci\u00f3n de vuelos<\/a><br \/>\n<a rel=\"nofollow\" href=\"https:\/\/www.forbes.com.mx\/author\/forbes-staff\/\">Forbes Staff<\/a><\/p>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Forbes M\u00e9xico. Interjet compensar\u00e1 a usuarios afectados por cancelaci\u00f3n de vuelos Notimex.- Interjet se comprometi\u00f3 a compensar al 100% a los afectados por los problemas ocurridos con 155 vuelos durante tres d\u00edas, inform\u00f3 la Procuradur\u00eda Federal del Consumidor (Profeco). Ello despu\u00e9s de una reuni\u00f3n sostenida con representantes de la aerol\u00ednea y en presencia de personal [&hellip;]<\/p>","protected":false},"author":91,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[1],"tags":[],"class_list":["post-6625","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/enlacescorporativos.com\/en\/wp-json\/wp\/v2\/posts\/6625","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/enlacescorporativos.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/enlacescorporativos.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/enlacescorporativos.com\/en\/wp-json\/wp\/v2\/users\/91"}],"replies":[{"embeddable":true,"href":"https:\/\/enlacescorporativos.com\/en\/wp-json\/wp\/v2\/comments?post=6625"}],"version-history":[{"count":0,"href":"https:\/\/enlacescorporativos.com\/en\/wp-json\/wp\/v2\/posts\/6625\/revisions"}],"wp:attachment":[{"href":"https:\/\/enlacescorporativos.com\/en\/wp-json\/wp\/v2\/media?parent=6625"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/enlacescorporativos.com\/en\/wp-json\/wp\/v2\/categories?post=6625"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/enlacescorporativos.com\/en\/wp-json\/wp\/v2\/tags?post=6625"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}